sk77 Privacy Policy

1. Introduction

sk77 ("we", "us", "our") operates the online casino and sports betting platform accessible at sk77.lat. We are committed to protecting the privacy of all individuals who access or use our platform, including players based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barishal, Rangpur, Mymensingh, Cox's Bazar, and across Bangladesh. This Privacy Policy explains how we collect, use, store, share, and protect your personal information in connection with your use of the sk77 platform.

This Privacy Policy forms part of and should be read together with the sk77 Terms & Conditions. By registering on sk77 or by continuing to use the platform after this policy has been updated, you confirm that you have read this policy and consent to the processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, you should not use the sk77 platform. If you have questions about how your personal data is handled, please contact us at [email protected].

2. Data We Collect

We collect personal data in two ways: information you provide directly to us during registration, KYC, and use of the platform, and information collected automatically when you access the platform. The categories of data we may collect are as follows:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. We do not collect full card numbers — payment card transactions are handled entirely by our third-party payment processors and card numbers are never transmitted to or stored on sk77 servers.

3. How We Use Your Data

We use personal data collected from Bangladesh players for the following purposes, each of which is supported by a lawful basis as described in the next section:

• Account management — to create and maintain your player account, verify your identity through KYC, and manage your account settings, preferences, and communication history.
• Payment processing — to process deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, USDT, Visa, and Mastercard, and to maintain accurate financial records as required by applicable regulations.
• Platform delivery — to operate the sk77 casino and sports betting platform, deliver games and betting markets to your device, and ensure the platform functions correctly on your browser and mobile device.
• Fraud and security — to detect and prevent money laundering, fraud, bonus abuse, identity theft, and other prohibited activities on the platform, and to maintain the integrity of the gaming environment for all Bangladesh players.
• Responsible gaming — to monitor gameplay patterns that may indicate problem gambling, to enforce deposit limits and self-exclusion requests, and to comply with responsible gaming obligations that sk77 applies to its player base.
• Customer support — to respond to your queries, complaints, and requests submitted via our support email, and to maintain records of support interactions for quality assurance and dispute resolution purposes.

We do not use your personal data to send unsolicited marketing communications unless you have explicitly opted in to receive them. Where marketing communications are sent, they will be relevant to sk77 promotions and you can opt out at any time by contacting [email protected].

4. Legal Basis for Processing

sk77 processes your personal data under the following legal bases:

• Contract performance — processing necessary to provide you with the sk77 platform services you have requested by registering an account, including account management, payment processing, and platform delivery.
• Legal obligation — processing required to comply with applicable anti-money-laundering regulations, Know Your Customer obligations, and any other legal requirements applicable to online gaming platform operators.
• Legitimate interests — processing for fraud detection, platform security, responsible gaming monitoring, and improving the sk77 platform experience, where our legitimate interest in maintaining a secure and fair platform outweighs any impact on your privacy.
• Consent — processing for optional marketing communications, where consent has been freely and explicitly given by you and can be withdrawn at any time by contacting [email protected].

5. Sharing Your Data

sk77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We may share your personal data only in the following limited circumstances:

• Payment service providers — we share the minimum data required to process your deposits and withdrawals with our payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard, and USDT processing services). These partners are contractually bound to use your data only to process the specific transaction.
• Game technology providers — game studios such as Evolution Gaming, Pragmatic Play, Spribe, and others may receive technical session data (such as session tokens and game round IDs) necessary to deliver the game to your device. They do not receive your identity or financial data.
• Regulatory and law enforcement authorities — where we are required by applicable law, court order, or regulatory direction to disclose personal data, we will comply with such requirement. Where legally permissible, we will notify you before disclosing your data in response to such a request.
• Fraud prevention and KYC services — we may use third-party identity verification services to carry out KYC checks on new registrations, and third-party fraud detection services to identify suspicious activity. These service providers act as data processors on our behalf and are bound by data processing agreements.

All third parties with whom we share personal data are contractually required to keep that data secure, to use it only for the specific purpose for which it was shared, and to delete it once that purpose is fulfilled. We do not permit any third party to use your personal data for their own independent purposes without your explicit consent.

6. Payment Data and Financial Security

sk77 handles payment data with the highest level of care. We do not store full bank card numbers, card verification values (CVV), or mobile wallet PINs on our servers at any time. All card transactions are tokenised by our payment processor before any data reaches sk77 systems, meaning that sk77 receives only a non-sensitive token that references the transaction — never the underlying card credentials.

For bKash, Nagad, Rocket, and Upay transactions, we store only the masked wallet number (e.g., 017XXXXXX89) and the transaction reference ID for each deposit or withdrawal. This masked record is retained for financial reconciliation and anti-money-laundering compliance purposes only. We never store the full wallet number after the transaction has been verified and processed.

7. Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data — retained for the duration of your active account plus a minimum of 5 years following account closure, to satisfy anti-money-laundering record-keeping obligations.
• Transaction records — retained for a minimum of 5 years from the date of the transaction for financial compliance purposes.
• Technical and usage data — retained for a rolling period of 24 months, after which it is aggregated or deleted. Aggregated data (containing no personally identifiable information) may be retained indefinitely for platform analytics.

Where you request deletion of your account and personal data under your right to erasure (see Section 8), we will delete or anonymise all data that we are not legally required to retain. Data subject to a mandatory legal retention period will be deleted as soon as that period expires.

8. Your Rights

As a registered player on sk77, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a description of your request. We will acknowledge your request within 48 hours and aim to respond in full within 14 days.

• Right of access — you have the right to request a copy of the personal data we hold about you, together with information about how it is being processed.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure — you have the right to request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to our legal obligation to retain certain data as described in Section 7.
• Right to restriction — you have the right to request that we restrict the processing of your personal data in certain circumstances, for example while we are verifying the accuracy of data you have contested.
• Right to object — you have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. You also have an absolute right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent — where we process your data based on your consent (e.g. for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

We will not charge a fee for handling any privacy rights request unless the request is manifestly unfounded or excessive. Where we are unable to comply with a request (for example because compliance would conflict with a legal obligation), we will explain our reasons in writing.

9. Cookies and Tracking Technologies

sk77 uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device when you visit the sk77 platform. We use the following types of cookies:

You can manage cookie preferences through your browser settings. Disabling essential or security cookies will impair the functionality of the sk77 platform and may prevent you from logging in or playing games. We do not use advertising cookies or share cookie data with advertising networks.

10. Data Security

sk77 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data in transit between your device and our servers, AES-256 encryption for sensitive data stored at rest in our databases, firewalls and intrusion detection systems protecting our server infrastructure, strict access controls ensuring that personal data is accessible only to sk77 staff who require it to perform their duties, and regular security audits of our platform and data systems.

Despite these measures, no internet-based system is completely immune to security risks. sk77 cannot guarantee the absolute security of data transmitted over public networks or stored on internet-connected systems. If you suspect that your sk77 account has been compromised, you should immediately change your password and contact [email protected]. You are responsible for maintaining the security of your own device and for keeping your sk77 account credentials confidential.

11. Children and Minors

The sk77 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If you are under 21, you must not register on or use the sk77 platform. Registration of a sk77 account by any person under 21 is a material breach of our Terms & Conditions and will result in immediate account closure and forfeiture of all balances.

If we become aware that we have inadvertently collected personal data from an individual under 21, we will immediately delete that data and close the associated account. Parents or guardians who believe that a minor under their care has registered on sk77 should contact [email protected] immediately so that we can take prompt action to close the account and delete the minor's data.

12. Third-Party Links

The sk77 platform may from time to time reference third-party services such as payment providers (bKash, Nagad, Rocket). These third-party services operate under their own privacy policies, which are independent of this Privacy Policy. sk77 is not responsible for the privacy practices or content of any third-party service. We recommend that you review the privacy policy of any third-party service you use in connection with your sk77 account, particularly the privacy policies of bKash, Nagad, and Rocket in relation to the processing of your mobile wallet data.

13. Changes to This Privacy Policy

sk77 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will update the effective date shown at the top of the page. Where changes significantly affect your rights or the way we process your data, we will use reasonable endeavours to notify you via your registered contact details before the changes take effect.

Your continued use of the sk77 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and may request deletion of your account and personal data by contacting [email protected].

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way sk77 processes your personal data, please contact our support team. We are available 24/7 in Bangladesh Standard Time (BST, UTC+6) and will respond to privacy-related requests within 48 hours of receipt.

Email: [email protected]